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Description

This exam is designed for candidates looking to demonstrate foundational knowledge on the considerations and benefits of adopting cloud services in general and the Software as… a Service (SaaS) cloud model. This exam will also cover knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings.This exam can be taken as a precursor to cloud computing and technologies exams such as Office 365, Microsoft Intune, Azure Information Protection (AIP), and Windows 10.

Duration: 90 minutes

Overview

This certification is designed for you, if you’re looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration among on-site, remote, and hybrid workers. As a candidate, you may:

  • Have knowledge of cloud-based solutions.
  • Be new to Microsoft 365.

You can use this certification to prepare for other Microsoft certifications, but it’s not a prerequisite for the related ones.

As a candidate, you should be able to recommend Microsoft 365 solutions that address common organizational IT challenges. You should understand how Microsoft 365 solutions:

  • Improve productivity
  • Facilitate collaboration
  • Optimize communications
  • Help secure data
  • Identify and facilitate compliance

You should be able to recommend solutions for:

  • Endpoint and application management
  • Desktop virtualization
  • Automated operating system deployment
  • Reporting and analytics

You should be familiar with Microsoft 365 licensing, deployment and migration assistance, and support options for organizations looking to maximize their investment in the cloud.

Content

The bullets that appear below each of the skills measured in the document below are intended to illustrate how we are assessing that skill. This list is not definitive or exhaustive.

Detail and understand the benefits and considerations of using cloud services

Understand the different types of cloud services available

  • position Microsoft 365 in a SaaS scenario, IaaS, PaaS, SaaS, Public, Private, and Hybrid scenarios

Describe the core Microsoft 365 components

  • Windows 10 Enterprise
  • Exchange Online
  • SharePoint Online
  • Teams
  • Enterprise Mobility + Security products and technologies

Compare core services in Microsoft 365 with corresponding on-premises services

  • identify scenarios when usage of M365 services is more beneficial than on-premises services

Understand the concept of modern management

  • understand the Windows-as-a-Service (WaaS) model
  • describe the usage of the Microsoft 365 Admin Center and M365 user portal
  • understand the Microsoft deployment and release model for Windows and cloud business apps

Understand Office 365 ProPlus

  • compare with on-premises Office 2016 deployment

Understand collaboration and mobility with Microsoft 365

  • understand the concept of effective collaboration with Microsoft 365
  • understand the concept of enterprise mobility, device management, and application
  • management within an organization

Describe analytics capabilities in Microsoft 365

Understand security and compliance concepts with Microsoft 365

  • understand key components that need to be protected within an organization’s cloud and on-premises infrastructure
  • understand key security pillars of protection, including identity, documents, network, and devices

Understand identity protection and management

  • understand concepts of cloud identity, on-premises identity, and hybrid identity
  • understand Multi-Factor Authentication (MFA)

Understand the need for unified endpoint management, security usage scenarios and services

  • compare security usage scenarios and services available with Azure Active Directory P1, P2, and Active Directory Domain Services (AD DS)
  • understand how Microsoft 365 services addresses the most common current threats

Understand the Service Trust portal and Compliance manager

  • understand the trust relationship with Microsoft, service locations
  • confidence in data protection
  • how to address most common cloud adoption show stoppers

Understand licensing options available in Microsoft 365

  • describe M365 subscriptions and management options
  • understand key selling points of M365 in segments of productivity, collaboration, security, and compliance
  • understand the different licensing and payment models available for M365
  • understand how to determine and implement best practices

Plan, predict, and compare pricing

  • understand the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services
  • understand the basics of cost benefit analysis for on-premises vs. cloud
  • understand billing and bill management options available

Describe support offerings for Microsoft 365 services

  • describe how to create a support request for Microsoft 365 services
  • describe Service Level Agreements (SLAs)
  • understand how to determine service health status

Understand the service lifecycle in Microsoft 365

  • understand private, public preview, and General Availability (GA) and their correlation to support policy and pricing

Tip

MS-900 Course

What certifications are available?
  • Microsoft 365 Certified: Fundamentals: This certification includes the basics of all Microsoft 365 cloud services, including how they differ from their on-premises counterparts, and it’s excellent for beginners, as there are no exams. The course consists of nine modules that cover all Microsoft 365 services and products.
  • Microsoft 365 Certified: Developer Associate: These credentials are for developers who build and test applications using the Microsoft 365 system and contain modules on identity management and extension development for Microsoft Office. To prepare for the exam, ensure you’re proficient in areas such as Microsoft Graph, user experience elements, and Microsoft identity.
  • Microsoft 365 Certified: Messaging Administrator Associate: This is relevant to professionals responsible for configuring and monitoring permissions, mail flow, and protections in cloud and hybrid systems. The exam covers areas such as skills for managing organizational resources, mail architecture, hybrid configurations, and messaging environments.
  • Microsoft 365 Certified: Security Administrator Associate: This certification focuses on managing compliance solutions and data governance enforcement for Microsoft 365 platforms. To get this certification, it’s necessary to pass the Microsoft 365 Security Administration exam, and having a strong background in identity and security management can also help you excel in this test.
  • Microsoft 365 Certified: Modern Desktop Administrator Associate: This accreditation centers on your ability to deploy windows, manage devices, update operating systems, implement data protection, and handle connectivity configuration. To become certified, it’s necessary to pass the Windows 10 and Managing Modern Desktops exams.
  • Microsoft 365 Certified: Teams Administrator Associate: This is suitable for professionals who deploy Office 365 workloads for efficient collaboration in Microsoft Teams. Passing the Managing Microsoft Teams exam is necessary to become certified.
  • Microsoft 365 Certified: Enterprise Administrator Expert: This certifies your skills in evaluating and deploying Microsoft 365 services and covers areas such as identity management, authentication, and compliance. It’s necessary to pass multiple exams, including the Microsoft identity and mobility exams.